• Privacy policy

Privacy policy

Last updated: March 2, 2026

Chaseups operates this store and website to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understand how we collect, use, and share your information.

1. Personal Information We Collect Depending on how you interact with our store, we collect the following types of personal information:

  • Contact details: Your name, billing address, shipping address, phone number, and email address.

  • Financial information: Payment card details and transaction history (processed securely through our payment gateways; we do not store your full credit card numbers).

  • Usage & Device information: Information about your browser, network connection, IP address, and how you navigate our website.

  • Communications: Any customer support inquiries or messages you send us.

2. How We Use Your Information We use your personal information to operate our business and provide you with a great experience:

  • Fulfilling Orders: To process your payments, arrange for shipping, provide order tracking, and handle returns or exchanges.

  • Marketing: To send you promotional emails or show relevant online advertisements (you can opt out of these at any time).

  • Security: To detect fraudulent transactions and protect our website.

  • Customer Support: To communicate with you and solve any issues with your order.

3. How We Disclose Personal Information To successfully operate our store and ship your products, we share data with trusted third parties:

  • Service Providers & Fulfillment Partners: We share your shipping address and contact details with our third-party suppliers, fulfillment centers, and shipping carriers strictly for the purpose of picking, packing, and delivering your order.

  • Platform Providers: Our store is powered by Shopify. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

  • Legal Obligations: We may disclose your information to comply with applicable laws, respond to lawful requests, or protect our rights.

4. International Data Transfers Because we utilize global fulfillment networks to bring you the best products, your personal information may be transferred to, stored, and processed outside of your home country (including in the United States, the United Arab Emirates, and our international supplier locations). We ensure our partners adhere to strict data protection standards.

5. Your Rights and Choices (Including US State Privacy Laws) Depending on where you live (such as California or other US states with specific privacy laws), you may have the right to:

  • Request access to the personal information we hold about you.

  • Request deletion or correction of your personal information.

  • Opt-out of targeted advertising or the "selling/sharing" of your data.

To exercise these rights, or to opt-out of marketing emails, please contact us using the details below or use the "unsubscribe" link in our emails.

6. Children's Data Our Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

7. Contact Us If you have questions about our privacy practices or wish to make a request regarding your data, please contact us at:

Email: info@chaseups.com

Address: 2146 Bernardo Street in Tampa, Florida 33610